Social protection systems must meet growing needs whilst coping with changes in the world of work, the expectations of insured persons, performance requirements and new risks. Their effectiveness depends as much on the quality of the schemes as on the ability of the organisations to administer them, adapt them and improve the experience of beneficiaries.
The IIRCF supports social security institutions, social organisations and public sector bodies in strengthening their governance, management, operational functions, services, prevention measures, data management and capacity for transformation.
The areas in which we provide support
- Governance and performance of social protection organisations
- Leadership, management and professionalisation of the sector
- Reforms, extension of coverage and social inclusion
- Quality of services and the experience of insured persons, beneficiaries and employers
- Digital technology, data and artificial intelligence applied to social protection
- Prevention of occupational risks, risk monitoring and control
Strengthening organisations to better protect communities
The aim is to enable social security institutions to improve their efficiency, the quality of their services and their ability to adapt, whilst safeguarding the rights of insured persons and maintaining public confidence in the system.
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